Privacy policy

Privacy Policy — Zeyn Shoes

Last updated: February 23, 2026

Zeyn Shoes operates this website and online store to provide authentic handcrafted footwear and a smooth shopping experience. Your trust matters to us, and we are committed to protecting your personal information.

Simple Summary

We only collect the information needed to process your order, confirm delivery, and provide customer support.

We may contact you via phone or WhatsApp to confirm your order and coordinate delivery.

We never sell, rent, or trade your personal information to anyone.

Information We Collect

When you place an order or contact us, we may collect:

• Your name
• Phone number
• Shipping address
• Email address (if provided)
• Order details
• Communication messages

We may also collect basic technical information such as your device type, browser, and IP address to improve website performance.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Confirm orders via phone or WhatsApp
• Provide customer support
• Handle exchanges or returns
• Improve our products and services
• Prevent fraud or fake orders
• Send important order updates

For Cash on Delivery orders, we may contact you to verify order details before dispatch.

Marketing Communications

We may occasionally send updates or offers. You can request to stop receiving marketing messages at any time by contacting us.

Sharing Your Information

We only share your information when necessary, such as:

• With delivery partners to ship your order
• With service providers who help operate the store
• To comply with legal requirements

Our store is hosted on Shopify, which securely processes data to enable store functionality.

Data Security

We take reasonable measures to protect your information. However, no system can guarantee absolute security, and we encourage you to share sensitive information responsibly.

Data Retention

We keep your information only as long as necessary to fulfill orders, provide support, and meet legal or business requirements.

Your Rights

You may request to:

• Access your information
• Correct inaccurate details
• Delete your data (where applicable)

To make a request, contact us using the details below.

Children’s Privacy

Our store is not intended for children, and we do not knowingly collect personal information from minors.

Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:

Zeyn Shoes
Fawara Chowk, Dera Ismail Khan, Pakistan
Email: umarsaifdigital@gmail.com
Phone / WhatsApp: 0314-9727288

We are committed to handling your information responsibly and providing a trustworthy shopping experience.